Founded by MBM Holding in collaboration with VoiceCode Technology PTE, LTD, Vocal AI is a dynamic artificial intelligence company at the forefront of voice and identity recognition technology. Established at the cutting edge of the AI sector, Vocal AI excels in developing large-scale AI models and identity verification systems, making significant strides in customer service innovation.

Committed to enriching the digital world with cognitive capabilities, Vocal AI empowers machines to understand and respond to human voices. Through innovation, agility, and resilience, we strive to deliver customer satisfaction and foster partnerships that drive meaningful change in the AI landscape.

Vocal AI has grown through strategic partnerships with prestigious institutions, including the National University of Singapore, Tsinghua University, and Peking University. Our collaboration with major telecom companies such as China Mobile has established joint laboratories and acoustics research centers. These efforts underpin our leadership in multimodal identity verification systems, serving high-stakes sectors like government and finance.

Intelligent Customer Service: Our AI-driven customer service solutions provide personalized, real-time support, enhancing satisfaction and engagement through adaptive responses.

AI Call Center: Automate high volumes of customer interactions with fast, accurate, AI-generated responses, ensuring seamless experiences and reduced wait times.

Fraud Detection Engine: With advanced machine learning, our fraud detection system identifies and mitigates suspicious activities, protecting businesses and building trust.

Enhanced Customer Satisfaction: Fast and accurate responses create a seamless customer experience that sets your business apart.

Operational Efficiency: Automate routine inquiries and reduce response times, allowing your team to focus on high-value interactions.

Scalable and Adaptable: Vocal AI’s solutions scale effortlessly, tailored to meet the demands of businesses of any size and industry.

Ready to transform your customer service? Schedule a demo today and see how Vocal AI can elevate your operations and enhance customer satisfaction.